Reality shows that processes are adopted and implemented in projects that have little to do with the actual way of working. The factors influencing processes are so diverse that a...

As described in our last article, business process management and continuous improvement is a mandatory discipline for every company. In our last article "Away from departmental thinking to...

Every organization has to deal with its processes and manage them. In doing so, they have often gone from thinking in terms of departments, to thinking in terms of processes. The goal...